Customer Support
Our shop transacts in Canadian dollars
Prices displayed in currencies other than the Canadian dollar are estimates based on current exchange rates. Upon checkout, actual amounts charged to you in your local currency are based on the foreign exchange rates in place used by your payment provider at the time of billing.
Shipping Information
- WE DELIVER ALL OVER THE WORLD!!! If you live on the earth, we'll ship to you!
- We also offer local pickup at our retail location in Orangeville.
- There is a 3 to 5 day order processing period before an order is shipped.
- All of our merchandise is shipped via Canada Post or Sendle Courier Services unless otherwise noted.
- Shipping rates vary and will be revealed at check out.
- Tracked Orders: Estimated delivery times are indicated at checkout. Estimated delivery dates provided by Canada Post or Sendle Courier Services are not guaranteed. Delays may happen for many reasons and are beyond our control. Estimated delivery dates exclude the 3 to 5 day order processing period.
- Orders With No Tracking (including Lettermail): Please allow for 2-3 weeks delivery in North America (Canada and US) and 6-8 weeks delivery for international orders. We cannot be held responsible for orders with no tracking that are lost in transit or do not reach their final delivery destination.
- Note: US and International orders may be subject to customs clearance and customs duty as set by the destination country. Please check your country’s import regulations before placing your order. You are responsible for paying any additional charges for customs clearance and customs duty if applicable.
Return Policy
- All items are final sale with no exceptions.
